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​​​Our Commitment to Your Privacy

 

Last Updated: 21/10/2025

 

This policy explains how Sarah Elizabeth Consulting Ltd. collects, uses, and protects the personal information you share with us when you visit our website or book our coaching services.

As a UK-based business, we take your privacy seriously and promise to manage your data with respect and security. We are fully committed to following the UK General Data Protection Regulation (GDPR) and the rules for electronic communications (PECR).

 

Questions? Contact Us

 

If you have any questions about this policy or your data, please don't hesitate to reach out.

Business Name: Sarah Elizabeth Consulting Ltd.

Contact Name: Sarah Bartlett

Email: sarah@seconsulting.uk

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1. The Information We Collect

 

We only collect information necessary to deliver great service to you.

 

A. Information from Our Contact/Booking Form:

 

When you fill out our form, you provide:

  • Your Contact Details: Name, phone number, and email address

  • Your Enquiry: Details you share in your message so we can understand your needs

 

B. Where Else We Get Data:

 

We may occasionally get information from:

  • Public Sources: Like your professional profile on LinkedIn, if relevant to your inquiry.

  • Service Providers: Such as our booking platform, which confirms your appointment details.

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2. Why We Use Your Data (The Legal Bit)

 

We must have a legal reason (or 'lawful basis') to use your data under GDPR. Here are the main reasons:

  • Responding to Your Queries: We use your data because we have a Legitimate Interest in running our business and responding to your direct questions about our coaching.

  • Starting Your Coaching Journey: If you decide to proceed with us, we use your data to draw up a Contract and provide the services you requested (e.g., scheduling sessions, handling payments).

  • Keeping the Books Tidy: We keep financial records to meet our Legal Obligations (like HMRC/tax reporting).

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3. Who We Share Data With

 

We only share your information with trusted companies that help us run our service securely. They are strictly prohibited from using your data for anything else.

  • Wix: Hosts our website and provides core functionality. US-based (Secured)

  • Tidycal: Manages your scheduling and appointment bookings. US-based (Secured)

  • PayPal: Processes your payments securely. International

  • Usercentrics: Manages and logs your cookie consent choices. EU/US-based

Note: Since some partners are based outside the UK/EEA (like the US), we ensure your data is always protected through strong legal safeguards, such as Standard Contractual Clauses (SCCs).

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4. How Long We Keep Your Information

 

We don't hold onto your data forever. We securely delete it when it's no longer needed:

  • For Non-Clients: If you enquire but don't become a client, we securely delete your contact details and message after 12 months.

  • For Clients: We keep client, contract, and financial records for 6 years after your contract ends, as required by UK law.

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5. Cookies and Tracking (Your Control)

 

Our website uses cookies (small data files) to function properly and analyse how our site is used. Under the law, we need your consent for most of these.

 

A. How We Get Your Consent

 

  • We use Usercentrics via Wix to manage all cookie permissions for us.

  • Non-essential cookies (like analytics and marketing) are automatically blocked until you actively accept them via the banner.

  • You can change or withdraw your consent at any time by clicking the dedicated Privacy Trigger (usually a small icon like a shield) on the corner of the website.

 

B. The Types of Cookies We Use

 

  • Strictly Necessary: Essential for the site to load and function securely (e.g., to keep track of your session).

  • Performance/Analytics: Helps us see which pages are popular so we can make the website better for you.

  • Marketing/Targeting: Tracks your interests so we can show you relevant ads on social media or other sites.

For the exact names, purposes, and expiry dates of every cookie, please click the Privacy Trigger on the site and view the detailed list.

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6. Your Rights Over Your Data

 

You have strong rights over your personal information. If you wish to exercise any of these, just email Sarah at sarah@seconsulting.uk. We will respond within one month.

  • Right to Access: You can ask for a copy of the data we hold about you.

  • Right to Rectification: You can ask us to correct any inaccurate or incomplete details.

  • Right to Erasure: You can ask us to delete your data in certain circumstances.

  • Right to Object: You can object to us processing your data (e.g., you can tell us you don't want marketing).

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7. Need to Make a Complaint?

 

We hope we can resolve any concerns you have directly. Please use our contact email above if you are unhappy with how we have used your data.

If you are still dissatisfied, you have the right to file a complaint with the UK's data protection regulator, the Information Commissioner’s Office (ICO):

  • ICO Helpline: 0303 123 1113

  • ICO Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

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Policy Updates

 

We may update this policy occasionally. If we make major changes while you are an active client, we will send you a revised copy.​

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